PromoHub User Data Deletion

Last updated: September 12, 2026

PromoHub respects your privacy and provides users with the ability to request deletion of applicable personal information associated with PromoHub.

1. Disconnecting Social Media Accounts

If you connected a supported social media account, such as Facebook or Instagram, you may disconnect that account from PromoHub through the Social Connections section of your PromoHub account.

After disconnection, PromoHub will stop using the stored connection credentials for future publishing or account-management actions.

2. Requesting Data Deletion

You may request deletion of applicable personal information associated with your PromoHub account.

When submitting a deletion request, please provide enough information for PromoHub to identify the relevant account, such as the email address associated with your PromoHub account.

3. What Happens After a Request

PromoHub will review the request and take reasonable steps to verify that the request relates to the appropriate account.

After verification, applicable personal information will be deleted or anonymized unless retention is required for legitimate security, transaction, fraud-prevention, dispute-resolution, or legal purposes.

4. Facebook and Instagram Data

If you have authorized PromoHub to access Facebook or Instagram information, you may disconnect the relevant social account from PromoHub and request deletion of applicable information obtained through that connection.

You may also manage permissions for third-party applications through the settings provided by the applicable Meta platform.

5. Information That May Be Retained

Certain records may need to be retained where reasonably necessary to comply with applicable laws, maintain financial or transaction records, protect the security of PromoHub, prevent fraud or abuse, or resolve disputes.

6. Submit a Deletion Request

To request deletion of your applicable PromoHub data, contact PromoHub through its official support or contact channel and state that you are requesting deletion of your personal data.

Please include the email address associated with your PromoHub account so that the request can be identified and verified.

7. Privacy Policy

For additional information about how PromoHub handles information, please review our Privacy Policy .